Testing, Packing and Shipping
Unless otherwise notified, all used equipment is tested and guaranteed at the time of the sale. In many cases we can make available a test sheet showing the significant test points.
Although we are not responsible for the conduct of the buyers shipping agent we make every effort to pack the equipment in such a manner that it will survive the trip in the hands of a commercial shipping company.
The item should arrive in an intact box or crate, if there is any visible damage to the shipping container that damage must be brought to the attention of the delivery driver and where possible photographs should be taken clearly showing the condition of the package.
If a problem is discovered when the equipment is unpacked, Satcom Resellers should be notified immediately with a photograph of the packing. If we determine that the problem occurred because of improper treatment by the shipping company, we will assist you in making an insurance claim.